FREQUENTLY ASKED QUESTIONS
IF YOUR QUESTION IS NOT ANSWERED HERE, FEEL FREE TO
Q: Is everything vegan?
A: Yes, everything is vegan! Everything we make, carry, stock, and sell is vegan. Always has been and always will be.
Q: Can I buy a gift card online?
A: Yes, here.
Q: Can I make a reservation on ______ at ____ for ____ people?
A: We currently do not accept reservations. We are a first-come-first-served establishment. Sometimes our lines can get long and we believe those who wait in line deserve to have whatever available table they want.
Q: Can I call and order over the phone?
A: No, we do not accept phone orders. We encourage you to ORDER ONLINE on weekdays (except holidays like Memorial Day, Labor Day, Independence Day). We do not offer online ordering on the weekends.
Q: Do you cater?
A: We do not cater. We may accept large orders on a case-by-case basis. We cannot always accommodate large orders, but we can try our best. Please email email@example.com with the subject [LARGE ORDER] and all details. We do not offer delivery.
Q: I am interesting in purchasing your products as a wholesale customer. How can we start and what products do you offer?
A: Please email firstname.lastname@example.org for all orders as well as a product list.
Q: Can I sell my products to you wholesale?
A: Your products must be vegan. Please drop off a sample and the best email address to reach you.
Q: I am super allergic to _______, can I eat here?
A: If you have a life-threatening allergy to any of the ingredients listed on our menu, it is NOT SAFE for you to eat here. Cross-contamination will most likely occur and you will be affected. If someone here, even if it is the butcher’s son himself, tells you it is safe to order food here with a life threatening allergy, do NOT believe them, only listen to this warning. Common allergy ingredients used here include: Cashew, Almond, Peanut (dessert), Gluten, Soy, Coconut, Garlic, Onion, Oat, Rye, Pine nut (during holidays).
Q: I’d love to work for you! How can I apply?
A: We occasionally post jobs to Indeed.com and you can apply there. You can always email email@example.com with your resume and we will keep it on file.
Q: Can you please open up a new location in ______!?
A: We wish! Right now, we’re focusing on our Berkeley location. We have our eyes on Los Angeles, but there are no concrete plans yet. We will update our social outlets when the time comes.